Administrative Computing

Bentley is an environment rich in technology. For students, staff and faculty it is hard to escape or to underestimate its impact on our lives. Much of the software the university relies on depends on the work of the technical professionals in the Administrative Computing department.

Administrative Computing focuses on producing creative solutions to complex problems along with maintaining, enhancing and upgrading the many administrative applications designed to service our constituents: recruits, applicants, students, alumni, faculty, staff and facilities.

The department supports the university’s institutional goals through design, development and support of the campus-wide administrative information systems which are used both for processing data and generating information through our enterprise reporting initiative.

Administrative Computing works with key stakeholders in each division to identify areas where we can provide added value by designing solutions to improve efficiency and quality of services.

Administrative Computing endeavors to:

  • Ensure reliable and secure access to the university's administrative software applications and information.
  • Serve client needs by providing first-level support for production-critical issues.
  • Design and develop applications enabling administrative departments to provide gold-standard service to their constituents.
  • Work with clients to improve integration methods among systems for seamless access
  • Provide the tools and knowledge to empower users to make use of institutional information in operational and strategic decision making.
  • Promote self-sufficiency among our clients.
  • Coordinate administrative computing changes consistent with available technology resources and impacts on infrastructure, business cycles and client needs and abilities to adapt to change.
  • Prioritize client requests for software development and support in a manner that is congruent with the strategic initiatives of the university.

Staff

David Norman, Director

Patricia Abramson, Administrative Assistant
Kevin Crouse, Senior Project Manager
Dee Lane, Information Security Administrator
Wendy McCluskey, Project Manager
Karen Young, Senior Project Manager

Application and Database Services, Enterprise Reporting
Jill Lund, Associate Director
Christine Campo, Application Developer
Brian Connor, Senior Java/Web  Developer
Mardis Dunton, Senior Technical Consultant
John Falletti, Data Warehouse Administrator
Jeff Forte, Java/Web Developer
Keith Garosshen, Data Warehouse Architect
Laura Generous, Application Support Specialist
Prema Nethala, Senior Database Administrator
Usmanou Nsangou, Database Administrator
Joy Passanissi, Programmer Analyst
Pamela Sherman, Data Administrator II